“I’m pretty sure I have a brain injury.”
You wouldn’t think this would send me and my friend into gales of laughter because she does have a brain injury. And she is a walking miracle. So whenever anything goes awry, this is her go-to phrase. Five years ago, she fell down a flight of stairs to a concrete floor and her injuries were life-threatening. After the initial trauma with extensive treatment and still later, after she was further misdiagnosed and needed emergency brain surgery to place 40 platinum coils in her brain to stop bleeding, she recovered.
Although disabled, and under constant threat of possible seizure, she lives on her own. She has successfully navigated these treacherous waters and her band of supporters are actually the beneficiaries of her hard work, as she has reclaimed her independence as much as possible.
But every once in a while………..
Her cable and internet died for no discernible reason. She called Comcast, put up with their shenanigans for hours on the phone, and then emailed me the written confirmation of their repair plan. Not only were they going to charge her $50 to come out, but they were not going to come out for a week.
I told her this was unacceptable (okay I said bullshit). She called Comcast again the next day, wasted a few more hours of her precious time and was assured that someone would be at her apartment at no charge the next day.
“You’re not going to believe what I did,” she said to me.
“Oh, you didn’t forget Comcast was coming, or miss them or fall asleep, did you?” I asked.
“Nope, you’re just not gonna’ believe it…….”
This really nice repair guy shows up. He’s young and handsome and very charming.
“Uh ma’am,” Mr. Handsome Repair says, “you’re green light isn’t on. The TV is not on.”
“I noticed that when they were trying to send the signal to repair it from afar, but it didn’t respond to the signal, so I didn’t know what to do,” my friend said in a bit of confusion.
“Okay, no worries, let me see what I can do.”
He goes around the back of the 50 inch TV, he shuffles among the wires and all the components, and he too appears flummoxed. She knows this because he just keeps muttering, “hm……………..hm……………………hm.”
He stands up and looks around her teeny, tiny apartment. His eyes light up. He looks at my dear friend, with a bit of pity, no doubt, walks over to the door, as if to leave and reaches up to the door jamb.
“Are you going to get something out of your truck?” She was afraid he was just going to go without explanation.
“No, ma’am.” And with that, he flips the light switch next to her front door and everything churns and sputters to life.
“All your components are plugged into the plug that is operated by this switch. So you might never use it, but someone flipped the switch on you and cut off the power to everything. That was your problem.”
She likes to sheepishly say in these kinds of cases……”Sooowwweeee.”
I assured her, this is not a brain injury this is an old lady affliction. Our ego, our common sense, our thinking outside the box appears to degrade with our eyesight, gravity ridden faces, and loss of car keys. Not only did she navigate Comcast twice without losing her mind, but she got a chance to spend time with Mr. Handsome Repair Guy.
After a certain age that’s a win-win.
“You just have to Laugh…..”